“We’re seeing the emergence of a new structure of work relationships that is quite different from traditional employment and from traditional independent contract work.” A growing on-demand workforce
is fraught with ambiguity and uncertainty,” said Seth Harris, a distinguished scholar at Cornell University’s School of Industrial and Labor Relations, and the former deputy secretary of the U.S. Sometimes they decree, as is the case with Uber, that workers must maintain high customer approval ratings to avoid repercussions such as temporary deactivation.Įxactly who is responsible for protecting these workers’ rights - and determining what those labor rights should be - is an increasingly heated conundrum. Yellow Cab fights for relevance in ride-hail ageĬonversely, these companies set wages that can be changed at a whim or they control whether the worker can receive tips.
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